Go to the right place
Step by step
- Open Super Admin only with an account authorized to use the relevant section.
- Read the metric explanation and selected period before comparing clubs, activity, transactions, or retention. Today may be incomplete.
- Distinguish people, signed-in accounts, and browser visitors. They are different audiences and should not be added together as unique people.
- Use connection and device details to investigate a specific issue. Keep private account and device information within the authorized support workflow.
- For background work or maintenance, review the named action and current status before retrying. Send support the relevant report link and error when an issue repeats.
After you finish
You can distinguish report audiences and incomplete periods before interpreting an administrative report.