Read registration and return-rate charts

Step by step

1. Open the activity analytics and choose the activities and date range you want to compare.
2. Read the explanation beside the measurement method. Registration and recorded attendance answer different questions.
3. Check whether the report includes everyone or only people whose selected activity was their first recorded club activity.
4. Read a return-rate column explanation before comparing it with another period. Keep the audience and return window consistent.
5. Use chart hover details for exact values. Check individual records before acting on a surprising result.

After you finish

You can read the report using a consistent audience, time window, and measurement method.

If you get stuck